Privacy Policy

At OMB Textiles, we value the privacy and security of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our website, you agree to the collection and use of your personal data as outlined below.

1. Information We Collect

We collect two types of information:

Personal Information: This includes details such as your name, email address, phone number, and any other data you provide when filling out forms, subscribing to our newsletter, or making a purchase on our website.
Non-Personal Information: This includes data such as your IP address, browser type, device type, and usage information related to our website. This data is collected automatically through cookies and other tracking technologies to enhance your user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill your orders.
To communicate with you regarding your orders, inquiries, and updates related to our products and services.
To improve our website, products, and services by analyzing website usage data and customer feedback.
To send you promotional content, newsletters, or other information that may be of interest to you. You may opt out of these communications at any time.

3. Data Protection and Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data. These measures include encryption, firewalls, and secure servers. However, while we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience, personalize content, and analyze site usage. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

5. Third-Party Services

We may share your personal information with third-party service providers who help us operate our website and provide services such as payment processing, shipping, and email marketing. These third-party service providers are obligated to use your information only for the purpose of providing services to us.

We may also use third-party analytics services, such as Google Analytics, to monitor and analyze web traffic. These services may collect information about your use of our website, but they are not linked to any personally identifiable information.

6. Your Rights

You have the right to:

Access, update, or correct your personal information at any time.
Request that we delete your personal data, subject to certain legal exceptions.
Opt out of receiving marketing communications from us at any time by using the unsubscribe option in our emails or by contacting us directly.

To exercise these rights, please contact us at info@ombtextiles.com

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes to this policy will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our practices regarding personal data, please contact us at:

OMB Textiles
No. 28, Dongwu North Road, Wuzhong district, Suzhou, China
Email:info@ombtextiles.com

Thank you for trusting OMB Textiles with your personal information. We are committed to providing a secure and transparent experience for our customers.